Welcome

Established fifteen years ago, Castle Melamine is the market leader in the production of melamine table mats, coasters and cushion trays. As a family run business, our core values are based on creating and building long lasting relationships with our customers. We understand the importance of communication and we hope that this website proves a useful tool to keep you updated on new licenses, ranges and on company news. For any other queries please contact our sales team on sales@castlemelamine.co.uk or phone the office direct on 01786 475575.

About Us

Castle Melamine was established in 1994. Today, more than 15 years later and after a change in ownership, we remain a family business committed to providing excellent customer service and supplying high quality products. The recent acquisition by Ian and Jackie Scott, owners of Customworks - a division of Scotbadge Ltd, not only brings 18 years manufacturing experience but the addition of an in-house design and print facility. This means that we can now offer a competitive bespoke service across a variety of products to complement our licensed range. Working with some of the UK’s most innovative designers, artists and photographers our range is eclectic and interesting – with a strong focus on product development, we aim to maintain your interest in our product range with the regular launch of new designs and up-to-date mainstream licensed imagery.

We employ 11 staff dedicated to pressing, cutting, shaping and packing of the melamine. Each member of staff specialises in their own area of production but all work together as a team looking after quality at each step along the way. Each mat and coaster goes through six different processes during production – it’s a hands-on process providing the highest quality products. Our factory Manager Eddie personally checks each order prior to despatch and Hayley is on hand in the office taking care of all the administration and customer queries.

Melamine is a traditional product and recognised as the best quality available for table mats and coasters, that’s why we’re confident to offer a five year surface guarantee on our sets of mats and coasters.

Our office hours are 8.15am – 4.45pm Monday to Friday.

The Five Year Guarantee

The guarantee covers the melamine surface only and does not apply to damage caused by accidental dropping or non domestic use.

Send the original receipt which must state where and when the item was purchased along with the faulty item to:

Castle Melamine Ltd
8 Borrowmeadow Road
Stirling
FK7 7UW

The guarantee applies to the UK only.

Care for your Mats and Coasters

Our table mats and coasters are resistant to normal household stains and withstand temperatures up to 145 degrees centigrade. They are not suitable for use as chopping boards.

We recommend that you clean placemats and coasters with a damp sponge and dry with a soft cloth. DO NOT immerse in water or put in a dishwasher.

Ordering (Retail)

All orders will be dispatched via Royal Mail recorded delivery (under £15) or DHL for orders over £15.

It's important that someone is available to sign for the parcel so where possible please supply a work or business address for delivery.

UK Delivery Charges

• Orders under £15.00 carriage £3.00
• Orders over £15.00 carriage £6.00
• Orders over £75.00 carriage free

Sorry but we are unable to send retail orders outwith the UK.

Lead Times and Ordering (Trade Customers)

We manufacture to order and normal lead time is 10 – 14 days. If you have a specific date to meet (shop opening or special event) please let us know at time of order and we will do everything we can to meet this date.

Regular customers can book a weekly, fortnightly or monthly production slot, all we need then is 5 days notice of your actual requirement and if it turns out you don’t need the slot just let us know.

UK Delivery

• Minimum order £100 Carriage £7.50
• Carriage is free for orders over £200.

Vat @ the current rate will be added to all orders

Export
All export orders are supplied ex works.

Pack Sizes
To protect your order in transit we have outer packs for each product and to maximise the space in each box (we don’t like shipping fresh air) we ask that the following minimums are applied to your order. Some of the products be can mixed and matched in the outer cartons but cushion tray and mug carton sizes must be strictly adhered to:

Item		Per Design	Outer Pack
Table Mats	Set 6	2	12
Table Mats	Set 4	3	18
Coasters	Set 6	2	18
Coasters	Strip 4	6	36
Coasters	Singles	10	250
Cushion Trays	Each	2	12
Cushion Trays	Each	2	30
Mouse Mats with coasaters	Pack	2	24
Mugs	Each	6	48

Payment Terms

The first order is normally supplied on a pro forma basis and on completion and approval of our credit application we offer 30 days credit to trade customers.

If your system dictates payment at end of month following date of invoice it’s important that we know when the account is set up.

Any further extension to credit terms must be agreed at time of order.

Bespoke Table Mats and Coasters (Trade only)

Our prices are based on full colour printing and assume that you will supply finished artwork as JPEG, TIFF, EPS or PDF file at 300dpi on CD or by e-mail. There is a one off £10 set up charge for each image if the artwork supplied is to our template and colour reference is provided. If colour proofs are required the origination fee will increase to £20.

If you are unable to supply artwork on disc we also have scanning facilities. Bespoke boxes and packaging can be arranged.

Single Coaster unpacked
50	100	250	500	1000
£1.25	£1.10	£0.95	£0.90	£0.80

Single Coaster with backing card and bag
50	100	250	500	1000
£1.45	£1.30	£1.10	£1.05	£0.95

Strip of 4 Coasters
50	100	250	500	1000
£4.25	£3.80	£3.50	£3.25	£3.10

Set of 6 Coasters in box
50	100	250	500	1000
£6.25	£5.75	£5.40	£5.10	£4.65

Single Table Mats
50	100	250	500	1000
£2.95	£2.65	£2.50	£2.25	£2.10

Set of 4 Table Mats
50	100	250	500	1000
£10.50	£9.50	£8.75	£8.50	£7.95

Set of 6 Table Mats
50	100	250	500	1000
£15.50	£13.80	£12.75	£12.75	£11.80

Cushion Trays
50	100	250	500	1000
£9.50	£9.25	£8.85	£8.45	£7.95

Mousemat and Coaster Pack
50	100	250	500	1000
£5.25	£4.85	£4.65	£4.50	£4.30

Single Coaster Display Box 6 Designs x 15 Coasters 90 Coasters per Box
Min. 2 Boxes £95 per box	6 Boxes £85 per box	10 Boxes £72 per box